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By A Yahoo! Contributor, 2/17/09
I went to Romeo's with a group of 6 on Valentine's Day and the experience was abysmal. I understand that it is a busy holiday for restaurants, but I truly expected more from a place that I used to love.
The service was slow (the wait was normal, but we were there for 3 hours after we were seated), the waitstaff was rude and inattentive, and the food was definitely NOT up to par.
In addition to the overall bad experience, our waitress brought us a bottle of wine that was different than what we ordered (and significantly more expensive) and when we questioned it, we were told it was not a problem and it would be fixed on our bill. Then an INCREDIBLY RUDE AND DISRESPECTFUL MANAGER told us that the mistake was on our part (although the waitress admitted fault) and we were forced to pay for it.
I was truly disappointed in a place that I once loved. I will NOT be returning to this restaurant.