I came back from a long night at work and I ordered a pizza and didnac2t get it two hours later. Then I waited another hour to get the same pizza, so ... More
Big Lou's Pizza
I came back from a long night at work and I ordered a pizza and didnac2t get it two hours later. Then I waited another hour to get the same pizza, so I went home and thought about how bad the service was. I knew I could do it better and there was nothing like Big Louac2s out there. I did my home work and brainstormed and I even learned how to mop at a friends pizzeria. It wasnac2t until the spring of 1999 that I thought of the concept of Big Louac2s. The idea of Big Louac2s motivated me to research what I needed to make it happen. We found a place on WW White road and started experimenting. We had no pizza experience, but we practiced and practiced until we came up with a recipe that sold out on the first day. We had one customer, Iac2ll never forget, who asked for a pizza. I gave him a pie with my name and number on the box. He called me back and said acoeThis is best pizza I ever had!ac
A great place for a party! We went on a Friday night with a group of 25. The place was packed. The wait was not unlike any other packed restaurant in S.A. Here, you wait in line to order your pizza, then you chill on the patio until you get called for your table. The staff was tremendous and helpful. They answered all our questions and made some awesome suggestions. A good thing to remember in a packed restaurant is that if you have a great attitude and smile, it is usually returned. It was here. Service was awesome, pizza was great!! I love seeing the kids faces when the 42 inch jumbos were brought to our tables! This is a fun place to get great pizza. Yes, its crowded. But everyone is just having a good time and the place has a good friendly vibe. They sang many Happy Birthdays with the bullhorn and the crowd singing along. If you want a great experience with a lot of people sharing the pizza dream, this is the place! If you are sensitive to noise and crowds, you may want to go elsewhere.
Pizza is good but the service is awful. The wait is long and staff is very rude, like they don't care if they go out of business. Will never go there again. The owner WILL TELL YOU TO LEAVE FOR NO REASON!!!
Don't go to this place if you're hungry because it will be hours before you get a bite in your mouth. They will automatically include gratuity in your check. horrible horrible experience.
Went to eat at Big Lou's pizza over the Memorial day weekend and I have to say that has been one of the best pizza I have ever had. We ordered the 37'' half cheese half pepperoni pizza double cut. Just make sure you take a camera because it is one of those experiences you would need one. I would recommended it for any new comer. Will be going next time I go up to San Antonio and trying out their BBQ Brisket pizza.
Heard good things about Big Lou's; you know TV shows, people who'd been there, but all in all found nothing special about the food. they need to rethink the way customers are being serviced. 1) Sitting the customer before having to order. 2) The menu is typical of any simple Italian resturant, you've got to have something everybody else doesn't already have. Giant average tasting pies won't win you any come back customers. I'm just saying.......
The pizza & wings @ Big Lou's is great...We love eating there...Don't go as often as we'd like because it's on the other side of town for us..
The only thing I do not like is the wait & waitress services....You pay so much on graditude that it's not even worth their tip..It's outrageous...the ladies at the register arn't any better w/customer service either..That definetely needs to get worked on..
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