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First of all, Chachos has mediocre food. Its JUST ok!
We only went bc we live in the medical area. Went thru the drive thru, ordered nachos, we found a WHOLE chicken bone in them. After that we found hair in our nachos, obviously not ours. Of course we grossed out, lost our appetites, threw all our food away. Called the mgr. Andrea, she acted like a gangster chola backing up her Chachos. She was so rude, disrespectful, so unprofessional-no help at all. Even felt like she was making it seem like I was lying or blaming me for this! Offered me more nachos @ half price? Mm, no thanks. I wanted a refund. Contacted corporate, no kidding , another gangster girl, same attitude. Emailed the owner,(thats what she said to do) about 2 wks ago. Still no word. So screw Chachos. Keep my $ 20 bucks. Never again will I be going there!!