I love Ruben s Tamales. I have been going there for many years. I ve never had a problem with anyone working there or their food. Sometimes, its just us with the problem. I tasted other places tamales, but, i still like Ruben s. Anyway, i going to keep going there.
Lets just tell the truth. These few people that are talking bad about Rubens Tamales are just jelous, that they are good.. Just look at how much business they do. The vast majority of people know that Rubens Tamales are the best.
I don't know what these negative reviews are about - but ANYBODY can write ANYTHING on the internet. Ruben's has been at this location for decades, and they're a really good blend of a good-seasoned tamale and neither too dry or greasy.
There were other companies in town, who have flourished, by mail ordering their nasty, greasy, machine made (marbled-the meat is showing through the masa), but Ruben's has managed to make possibly the best local tamales. If you don't believe me, try Delicious or Adelitas.
Rubens was the worst tamales. They are dry and no red chile in the meat. The taste of them was bad. Now I'm stuck with 2 dozen tamales at home. I have no idea why people would go back and buy them when there is no taste in them. Might as well eat card board boxes if you like tamales, but add salt to the card board since Rubens is loaded with salt and no flavor!
I was considering going there but since I have read these reviews, I will be going elsewhere. If they are not going to fix the issues with their staff, that is if they know about these issues, then I will take my business elsewhere. Sad but I am glad for these reviews. I am not wasting my precious money and not to mention gas because it is out of the way for me, and for what? Attitude with my tamales? No thanks but thanks Yahoo!!
Yes, my family & I have been going to Rubens for some time now, but have noticed that people there are rude! Yes, you have on of the best Tamales in town but should not give anyone the right to act rudely! Driving out to that side of town is starting to take its toll with that kind of behavior. Tellez here I come!!!!!!!!!!!!!! Off General McMullen across from Kennedy High School!
I like Ruben's tamales they are good but I have yet to find where they make them authentic like in the old days. Anyone know of any other place iin san antonio that actually puts the red chili in the masa and is tasty? I am not knocking Ruben's but there must be better tastier old fashion made tamales without making them myself somewhere???
The customer service of this place is terrible. I went there for christmas tamales and didnt even make it inside before i was told we are closed. Yes they close at 3 pm and i was aware of this. I called in advance to make sure they would still be selling when i arrived at 2:50 pm. 10 minutes is more than enough time to get the few dozen tamales i wanted. When i called from the parking lot all i got was a we are closed and a hang up. I will never go back there and will never recommend them to anyone. Never even got to try there tamales because the customer service left a bad taste in my mouth.
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