We have been for breakfast, lunch, and dinner, and every time the place was crowded, but we got in quickly. We have ordered a variety of items. It was all very good food and the service was always excellent. It is never a good idea to rate a restaurant after only one visit. Too many variables in quality and quantity of staff, customer flow that day/time, and product inventory. If you haven't been to this Cracker Barrel lately, give it another try.
Food quality, flavor & temperature was awful. But I think the waitress that we had was much worse! We went on a Sunday around 10 am. We had just a normal breakfast, no special requests (other than apple butter) The pancakes were cold & tough, sausage had a pericular taste to it, we had to ask for my biscuits (which were cold), eggs were over cooked. We both ran out of beverages. The waitress was no where to be found for 15+ mins. We asked the 2 waitresses that were helping a table of 12+ guests. They were much more helpful than our waitress. When she finally came she brought coffee but did not ask about my hot chocolate!
Awful experience! I did write to the corp office. The GM called apologized & asked if he could make it up to us. That was appreciated but we have not had the want to go back yet.
Poor service, long wait, unknowledgeable staff - My family and I went on a Tuesday evening for dinner the resurant was not full and still we had to wait for the little girl to seat us for 10 mins. Once we sat down it took another 10 mins for the next little girl to get our drink order - 15 mins later we were wishing we had ordered our food when we ordered our drinks beacuse we still hadn't received the drinks at this point. Once we finally ordered our dinner we assumed that we would get the normal basket of rolls to hold the kids over and keep them busy while we waited on the food - that didn't happen and if the waitress would have bothered to check on us then we might would have been able to ask for some but we didn't see her until the food finally came out - no drink refills during the wait either. Food was horrible and made me wonder why in the heck i sat there for as long as i did to end up with lousy food. Will not go back - will go to Kelly's down the street from now on!
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