Default
Dinner 2/28/12
Very disappointed in our dinner at this seafood restaurant. When you spend $$$$, you expect a certain “quality” of service at this 5 star establishment. We were seated very quickly, ordered our drinks & oyster appetizer, but from there, it went downhill.
I ordered a chopped salad, without cucumbers. My salad arrived with cucumbers, 10 minutes later, we finally locate the waiter to get his attention & told him the salad had cucumbers. He picks up the salad & says I specifically told them no cucumbers, are you sure they are on there? As he inspects the salad, at our table, I say, yes there are cucumbers on the salad. Would I like another salad? Since my dinner partners were basically finished with their salads, I said no, our food should arrive soon.
Waiter comes back to the table about 30 minutes after we had ordered & said the steak that I ordered was only a 10 oz steak, they did not have the 6 oz steak, even though he asked me when I ordered if I wanted the 6 or 10 oz steak. 30 minutes???, this should have been a sign our food was not coming out very soon.
It took, from the moment we sat down, until our food arrived, 1 hour & 15 minutes to get our dinner.
As we notice around the restaurant, there were at least 4 or 5 other tables with customers arriving after we did. They were being served dessert as we were just getting our meal!
Never received an apology for any delay. The food was very good, the service was VERY DISAPPOINTING.