By A Yahoo! Contributor, 12/31/08
Read Chris's negative review which made me hesitant. Took the chance with family and kids in town and had a memorable experience. I can only assume he was having a bad night or was not comfortable with the mildly chaotic atmosphere. First the good. Food was tasty and filling, service was good, performance was entertaining and fun, and they did a good job of balancing viewing the show with serving dinner. overall a very good time. The bad. Fairly long wait (40 min?) beforehand in the lobby, museum area. time passed quickly though. Noise level was high at times during the show and ears were almost ringing afterwards. Had a hard time hearing our server talk due to his hispanic accent and overall noise level. Time from recommended arrival to end of show was about 3 hours so it's a long evening.
Suggestions: bring the camera and a fun attitude, this is not a visit and talk dinner show. Seating is all arranged to face the horse arena so you can really only talk to someone sitting on either side of you (loudly). They encourage yelling and cheering. If your sensitive to sound some ear plugs are recommended. I had the vegetarian meal which can be reserved. I thought it was better than half a chicken, spare rib, and half a tater unless you must have meat. Bring a bottle of water so you won't worry about missing the server. Servers come by in less frequent intervals so if your used to instant ketchup or water you might get irritated. see point 1 about a fun attitude. They do a fair amount of selling throughout including during the show, but it was not annoying or excessive. Souvenirs are expensive (for what your getting), the photo they take of your group as you enter costs $20 (but is well done). I have no trouble saying no thank you and did not feel pressured in any way to buy anything. Window shopping is fun and cost nothing.
The greatest comment and rating I can give is, would I go back? With earplugs in hand and as a treat for family or guests I would say yes.