Nightmare on Greenville Avenue
By A Yahoo! Contributor, 7/2/06
I have been dining at this establishment now for over 11 years. It has been atleast one year since our last visit. We encountered many problems...
Firstly, there is no way to make a reservation on the internet. We drove two hours one-way to eat here last night (Saturday night; 4th of July weekend) and when we started trying to call Saturday morning, the phone would just ring and ring. We did not get any answer until one hour before we wanted our reservation. We finally spoke to someone as we were driving into Dallas.
Secondly, when we arrived at approximately 6pm, we were excorted to our table which had a new burner. This burner was very hot very fast and made us all sweat heavily within a short time after the waiter turned it on. I do not remember sweating like this before...
Thirdy, the prices and menu choices changed. There were many additional choice options, which seemed nice, but the prices TRIPLED. When we would go and dine in the past, our bill was usually somewhere around $60-$70. OUR BILL LAST NIGHT WAS OVER $200.
And finally, our waiter, Tommy, loved telling us how he is addicted to Nintendo and all video games. He talked and talked and talked about this.... We were disgusted. But the time we were done, which was about an hour, we were consumed with sweat and disgusted with the bill and the waiter. We will never go back. If you want to spend this kind of money to eat, take it to the Palm at the West End...