I ordered food and paid with visa check card. The driver wanted to make a copy of the card so they could have it on file. We refused to do that but offered to show the card along with identification. The driver walked away with our food. The problem with this is that he had the receipt where they charged us for the food. We immediately checked our bank account and indeed been charged and the manager refused to credit our account. He said we wasted his food and time. And, he told me we could dispute it with our bank. WOW! I've been doing business with them for 5 years. Business must be good. Not getting anymore from my family.
Worst customer service I have ever experienced. I ordered for the first time delivery. When the order got here, I realized after the delivery driver left it was not what I ordered. I called them and told them that this is not what I ordered and, like the review below, they were were rude and argued with me for like 10 min (BAD CUSTOMER SERVICE). Afterwards, we went up there and confronted them and the lady was still trying to argue and be angry. I just wanted the right order not something I didn't wanna eat. They could have been A LOT more courteous! I would not recommend them to anyone.
King China has horrible customer service. We placed a delivery order for the first time about a month ago and to no surprise they forgot to bring our 2 liter Coke. The delivery guy said he would let the manager know to add it as a credit to our next order. So last night would have been our second order and we of course reminded them to add the credit from last time and the management there said it wasn't their problem and they refused to give us our Coke we already paid for a month ago. So they lost our buisness in the end and we ordered from a different place. They talked very rudely and hateful over the phone. Who knows maybe they have new management or owners.
I love King China! The food is terrific. Employees are very courteous. I have only used delivery, but the price is unbelievable for the quality and the amount you get! It comes in a reasonable amount of time too!
Went over to get buffet but they have dinner buffet during the week, so assistant suggested I try hunan chicken which is spicy beef , for those of you who like spicy beef , it was great I got it to go.
The Best Western is located approximately half a mile from Texas Queen riverboat cruises on Lake Ray Lubbard and 38
miles from Dallas/Fort Worth International Airport. The hotel is also two miles from Chandler's Landing & Marina, three miles ...