I have taken my mini schnauzer to Vicki several times and am taking her today. Vicki is very well trained in all aspects of pet care, and knows more about the grooming than most I have dealt with. Also, very important to me, she does not use lots of chemicals for pest control or strong synthetic perfumes, which I am allergic to. She understands first-hand how harmful chemicals can be. She is good with the animals, my dog seems comfortable with her.