Who s idea was this? No really. It s billed as a buffet , but you go through a cafeteria line in order to get your first run at the food. I paid (just as one would in a cafeteria) and was asked if I wanted to leave a tip on my credit card tab? I said I d leave a cash tip on the table. Seriously, who asks if you want to leave a tip BEFORE you even sit down? Panchos does. Once seated, I ask my server the run down on how I get another run at the food. I m then condescendingly told that Well, I am your server and I get your food. You don t get the food. Ok, thanks...I ve never been here before, that s why I m asking. Apparently, one is required to raise the flag at the table in order to beckon your server. Now I m asked what I want. One can barely remember but a few items on the line during my first run through. Now I m supposed to use my photographic memory in order to visualize the food line so that I can once again, place a simple request for additional food. I ll make this short and sweet: both times I requested additional items, the food I received was not what I ordered. I ordered 3 additional chicken tacos (literally SMALLER than the party tacos one gets at Taco Bueno) and I received 2 beef tacos. I ordered 2 beef enchaladas and received 2 beef tacos. Perhaps that is the MO of this place is betting on the time it takes for your server to come over, take your order, retrieve the food, enough time will pass that you ll fill up faster and thus, eat less food. Seriously. No. It just looks like a bad plan, a bad layout and make your servers look like they re giving bad service. A buffet should be just that; it should not be a cafeteria line. I was certain that if I ordered another taco my server might have brought me lime jello and a block of blue cheese. This place is hilarious. I left a FAR better tip than I should have. And you really have the audacity to ask if I want to leave a tip BEFORE I m even sat at a table? Let it suffice to say, I ll never darken their doorway again any time soon. Do yourselves a favor, make it a BUFFET again and let your servers refill drinks and pick up empty plates, rather than running a marathon on each shift back and forth from the food line to each of their table to retrieve food for each patron.
I found the food was great and the service was excellent. The new owner has done a great job with the place. They also have a drive thru which I did not know to recently and it also was great. They will get my business more often.
We use to go to the one on 71st street when I was a kid. I remember it being so good! We always bought a pinata. The only one left in Tulsa is the one on Admiral and it is a dump. Food is no good (looked and tasted like a microwave meal) and no pinatas to buy!!!! You also need to have a bodyguard with you at all times.
I went there with some friends who liked it but I was not moved by it at all.
There wasn't much of a selection. I raised the flag which took them forever to get there. They stood around instead of taking care of people. I have refused to go back with my friends & take anyone there.
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