I have never had a bad experience. The level of personal service is amazing. They know me by name when I call on the phone and I only eat there around 3-4 times a month. The value range is between 4-6 dollars. 6 bucks gets you a whole meal, main entree with eggroll and fried pork or chicken. You can't even get a burger combo for that now. The food is always piping hot, nearly too hot to eat when you get it. The food is less americanized than many buffets and tends to be more like a homecooked meal. They can customize it any way you want it, they have always accomodated with a smile (this cajun likes extra heat ;0 ). Of course, the place itself is a hole in the wall. Looks like a retired 70's diner that hasn't been remodeled. But we all know the hole-in-the-walls is where the good food comes from. They don't accept cards, which is beginning to be an issue of concern in this emerging cashless society, especially next to a college campus. However, they gladly take a check. I recommend this restaurant all the time!