I will never use a Papa John's again because of the Store on Gore's SE Side of town. Rude service that is totally unprofessional. I actually had a manager refuse to help me when his employee got my order wrong. They only fixed the issue after I let them know I was going to report them to regional management. By that time it was too little too late. The pizza is not good enough to put up with that kind of behavior. I will stick with the Pizza Hut on 45th and Lee instead. I will always remember this store as the worst experience I have ever had with a manager at any business.
My personal experience with this establishment has been wonderful, Ive always ordered it online and have always had a timely delivery and the drivers have always been polite and friendly when they deliver the pizza. The pizza has always been hot on arrival, I will continue to order from them.
Papa john's sucks....their Management team are akin to retarded monkies. Don't ever work there, they'll treat you like slaves....then find a reason to run you off if they disagree with you or you disagree with them...AVOID them
My experience with this establishment was horrible. After having my pizza finally arrive after being an hour late, my pizza was cold. I called the management and told her about my cold pizza and the un-timely delivery. Her only response was that I could BUY another one. ARE YOU KIDDING ME???? I will NEVER buy from another Papa John's again. If I wanted a cold pizza, I would have purchased one from the local supermarket. As far as I am concerned, Papa John's just lost a loyal customer.
Maybe it was a bad day but when your profession is your clientele you would think you always want to make the customer happy. I had a very unprofessional and rude person answer the phone when I placed an order. Then the wings were old and soggy, and they forgot my side order. I do have to say the pizza was good but I will shop somewhere else from now on.