By A Yahoo! Contributor, 2/4/09
Contrary to many positive reviews this place has received, I have had numerous encounters with bugs, hair, dirty dishes, and food poisoning. By now, you're wondering why I kept going back to this place after one or two instances of aforementioned experiences. I kept going back because many have said that this place is a great place to eat with good food and entertainment, so I've revisited with friends and families, only to regret later on. Of course, I don't go there anymore, but here's a couple of examples regarding its cleanliness and the owner's attitude towards it. I found a piece of hair in my food and when I politely informed the owner (who happened to walk by because I wasn't looking for a free meal), she said "Oh..." then walked off. She didn't apologize, she didn't take the dish away, and she didn't even offer an explanation why there was a piece of hair in my food, which clearly wasn't mine or any of the guests who were sitting at my table. Prior to that experience, I bought their dessert, took it home, and when I took it out of the package, found a baby cockroach. I took it back the next day and asked for a refund. The food was never consumed, I didn't even cut it or touch it, it was in its original condition and all I wanted was my money back. However, the owner kept insisting that I exchange my food and refused to give me my money back. He was rude and I felt very uncomfortable.