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I've dined at Las Palmas, more specifically the Springdale Sunset Ave location for nearly a decade and had very good service and the food quality was up to par. My wife and I decided to try their location in Tontitown, expecting slightly smaller crowds and better service. The first three visits there were very pleasant, but our visit tonight 4/18/08, was enough to put us off from this establishment. We recieved fairly prompt service when we arrived, about 8PM, and the restaurant was clearing out. Our waiter, Jose, seemed challenged by the English language and after taking our order, the service went downhill.
After taking away our dinner plates, we requested the check and approached the register after waiting 10 minutes.
This location need better management and wait staff. The food was good and I applaud the kitchen staff for it's preparation.
The La Huerta restaurants, in our area, offer much better service, drinks and food. I suggest you try them, as we usually have to wait a minimum of 15 minutes or longer on a weekend night. Their employees hustle and it really shows!