I have ordered food for pickup and: 1. Food was not ready. 2. Wrong order. 3. Food was cold. Eating in, I find it hard to order due to the fact I speak English. Due to the many cleanliness infractions I have read in the paper, I am now afraid to eat at this establishment.
Whether it is a to go plate or go in and sit down, i go to this place every week --- habit or not it is the closest to the real deal that i was raised on in New Mexico. That being said, it is not Tex Mex.
My family and I have been coming here weekly for the last 5 years. The food was always good (not amazing, but for the price no complaints). There were a few times that something was not right, and generally they would fix it, without much of an issue... until tonight. Tonight we came in, and the manager of the restaurant happened to be our waitress (she claimed she was the manager, when i asked to speak to her superior because of her attitude). The quesadilla i ordered was improperly prepared, and i told her as much when she came to check our table. She dismissed my comment, and walked away. When she came by the second time (nearly half an hour later) i tried again to express to her that the food was improperly prepared and she proceeded to get snippy with me. I asked then to speak to her superior and she stated she was the manager. She then proceeded to speak in Spanish to her co-workers saying that the fat lady was complaining because her quesadilla wasn t toasted. When she came back to the table, i told her i spoke Spanish, she stated she didn t care. We told her we wouldn t be back, again she said she didn t care. I said it was obvious that she didn t care. The price is cheap, the food usually is not bad, and until today, we had never had an issue with the staff... but if this is how their manager runs their restaurant, we won t be back, and i wouldn t recommend them to anyone else either.