Horrible!!! Worst Customer service ever!! My son and I stood at the prize counter patiently for 15minutes, the girl behind the counter kept looking at us, but kept taking care of others that were behind us. I waited until she took the 4th person that walked up to the counter after us, she looked at us like a deer in the headlights. Horrible people. Later I called to speak with the manager, but they just left the phone on hold.