Oh, how I wish I could give them no stars at all! I took my husband out for lunch on his birthday to the Ambassador location. I ordered 2 entries and 3 kid s meal. The kid’s meals arrived first without the sides that they came with, When I mentioned it the server said I’ll go get them. Two of the three sides came about 10 minutes following the kid’s meal, then 1 adult entree and the last kid’s side came out about 20 minutes after the first meal hit the table. The last entree, which was mine, came out 50 minutes after we’d initially sat down. (The server said they messed it up and they were doing it over when I finally asked “What’s taking so long? Other tables who came in after us had received their meals, but I was still waiting on mine. My family had already eaten their meal by the time my Cajun Chicken pasta came out. When it did come, there was hardly any sauce to coat the pasta. To make it worse, the sauce was so watered down, it dribble everywhere. The garlic toast which is a part of the meal did not accompany my plate. I had to ask for it, which didn t come until 15 minutes after. After sitting there for over an hour and hadn t received my complete meal. I had to get up and leave to go back to work. I had to leave my husband and kids at the table because the sever took forever to bring the bill. I did not get to enjoy the occasion because I was so ticked that the waiter and kitchen didn t seem to know what the hell they were doing. I regret not staying to talk to the manager, but I had to get back to work
Been here lots of times and always come back! My girlfriends and I go for drinks and the bottomless chips and salsa. My husband and I can go for an affordable date on a weeknight w/ the great deals and tons of choices. And ALWAYS have the best service, even when they're are totally packed, we always get treated wonderfully.
So my husband and I went to Chilli's on Ambassador tonight. I ordered the Monterrey Chicken which was delicious. Our waitress was awesome. Here's the problem: I think I got food poisoning! I'm freaking sick as a dog right now. I'm guessing the chicken wasn't fresh or maybe not fully cooked??? In any case, I don't think we'll be going there again.