I have enjoyed this restaurant before, considered it as one of the best! Today we went to the downtown location. We were ignored by the hostess, we saw empty tables, but wait staff were in the lobby sitting on the benches, so we had to stand. The hostess became angry when we asked if it were be much longer. To thank us, she seated customers who came after us. When we complained, she invited us to leave. We did!! We drove to the other Don s, were immediately greeted by three employees, seated, and we re into our entrees in less time that we were in the lobby of the other location. We were planning on bringing our cliets there. NO WAY!! She was snappy, unorganized and rude! As much as we love the food, we will NEVER go back, and I am making a point to tell as many friends, clients, and strangers about the rude behavior we dealt with today!! This is my third posting in the restaurant s different sites. I am looking for more to warn people and will hit my Facebook site next! She was so rude, I was astonished! If she were my employee I would at least reprimand her. Horrible treatment and I hope her superiors read this and check their surveillance records!