Where do i began. I have to say that i always loved to go to village inn up until the last couple of months. I love your guys chicken ranch sandwich but dont like the seasoning on your fries. I have to say though no matter how much i love your chicken sandwich i will never eat at vi again. The reason for that is because your food quality and customer service has gone down the drain. I think that you guys need to take customer service 101. I understand that the customer is not always right but that is the way it is. No matter what. I have a feeling that if you guys dont improve on some of your customer service and food preparation you will be losing quite a bit of business. It is not just one location. It is all five of your locations. I understand how the food service works. I have 7 years experience. I know that you guys get busy but every person that walks through your doors should get the utmost respect regardless who they are or how busy you guys are. Please read this and take notes. I am not trying to be funny. I am just trying to tell you how some of your fellow customers feel. Have a great day.