Most horrible customer service you serve my family a bad product and you know it and then say to bad for you I don t think you deserve any more of my money one star isn t even worthy of this treatment, you do not care about your customers and that is bad business
Its awful, half chicken is baked, splash of heavy ginger sauce, not good at all. Empty parking lot was the first warning. Cole slaw was old, son didn't eat his briskit sandwich either. People skills were not strong suit of gal taking our order.
Time to SHUT THE DOORS!!!!!
I've been going here with my parents for 40 years and my latest experience was TERRIBLE!!!! I took my 85 year old parents there as a special surprise and the joke was on me! The lady behind the counter was rude and could care less if us & one other couple were there. My fathers ribs were clearly undercooked and looked completely different than those on my mothers plate. The lady (and I use that term loosely) behind the counter said no they aren't....I went back a second time and told her he just can't eat these as in 40 years they've never looked this way and she shrugged her shoulders and said oh well. ARE YOU KIDDING ME???? My burnt ends were more like burnt fat and the place was filthy!!!! I asked her to have Ron call me and she said he won't return messages that I would have to try to catch him when he's in. RON the owner needs to either pay more attention to his rest. or SHUT THE DOORS!!!! GO to LEGENDS when you are in town and try Backfire BBQ as they are like WY BBQ USED TO BE!! This place is terrible now!!!!!!!
I can tell you that I do not work or own a BBQ resturant in Kansas City just love BBQ and Wyandotte BBQ is horrible. First of all you walk in and there are no less than 4 drunks sitting at the bar. The place looks like it has not been cleaned since it was built. You go to order and the woman gives you a dirty look and snaps out the amount you owe. The food is dry and over cooked. The fries taste like they have been sitting there for three days. I would never go back ever and I would suggest to all of you to never go.
The three reviews on this site as I report are hostile, false, and attack the owner and barbeque chef by name in such a nasty way that I can only think the reviewers are themselves competitor members of the Kansas City barbeque scene. (Alas, there are few greater hatreds than those ignited by jealousy among those who make and sell barbeque.) As I have been enjoying Kansas City barbeque, man and boy, for over 70 years and often have dined in the full range of bbq establishments there (and elsewhere around the world) I am pleased to report that Wyandot is at once the best and most authentically sited of them all. Hard by the Kansas NASCAR scene this restaurant is an original log-cabin roadhouse where the HIGHLY diverse clientele would alone be worth the price even if the ribs and brisket sandwiches were not almost certainly the best in the world. In addition, the Wyandot Barbeque Sauce (which can be bought at the counter or ordered for delivery by mail) is simply incomparable.
I have been going to Wyandotte BBQ for years. Tonight I went in and the woman taking my order was so hateful. Surprisingly Ron wasn't there drinking it up like always or I would have said something about it. Fries are usually the best thing there, and they have been awful the past couple times! They tasted like they had been sitting out for an hour. The beef sandwich was full of fat and my son wouldnt even touch his sandwich! Hit and miss there. They need to take a few classes in customer service. I doubt I will be going back. It's pretty bad when a loyal customer won't be coming back because of your employees's attitude!
Don't do it!!! Ordered ribs, should have bought a box meal from the frozen section at the grocery store. Fat, fat and more fat. Ok, so they are pork ribs; they were terrible. I would recommend Famous Daves before ever sending someone to this place. At least you know what you are getting and you don't have to look at a collapsed display case for ambiance with 10 year old pictures of the owners' deceased Great Dane dogs. so I am a little harsh. I gave it a try because some of the dumps serve a great meal. This one didn't.
sorry. the truth hurts
RON WILLAMS STEALS FROM PEOPLE and don't tell him he can't cook
ON JULY 13th I STOPPED AT WYANDOT BBQ 8441 State Ave Kansas City, Kansas 66112 (and just so you know they have another one at! 7215 West 75th Street Overland Park, Kansas) ORDER SLAB OF RIBS, COLE SLAW, & BAKED BEANS, GOT HOME OPEN IT UP AND THE RIBS WAS BURNT? WENT BACK DOWN TO WYANDOT BBQ AND ASKED FOR THE MANAGER (jim) AND ASKED FOR MY MONEY BACK . HE SAID NO!!! AND THEN I ASKED FOR THE OWNER? WHICH IS (Ronald E. Williams) AND (jim) THE MANAGER TOLD ME! (he will tell you the same thing) BUT HERE'S THE NUMBER HE WILL BE HERE IN THE MORNING. JULY 14th 2008 I CALLED TO TALK TO ( Ronald E. Williams) I TRIED TO TELL HIM WHAT WAS WRONG WITH THE FOOD? AND HE CUT ME OFF AND TOLD ME HE HAD BEEN COOK 35 YEARS AND NEVER HAD A COMPLIANT, (see links below) AND HUNG UP ON ME . STOPPED IN TO SEE HIM IN PERSON AND SHOW HIM THE RIBS. AND WAS TOLD (do you see a customer satisfaction sign now get out) AND WAS ATTACKED BY THE STAFF AND WAS KICKED OUT??? AFTER THIS I DID SOME CHECKING ON THIS PLACE AND FOUND I'M NOT THE ONLY ONE THIS HAS HAPPEN TO? Please see the revives for Shawnee mission?? PLEASE SEE (B B B for more details) NOT EVEN CLOSE TO GOOD FOOD? FAIR FROM GOOD SERVICE? OWNER( Ronald E. Williams) HAVE NO WORDS TO SAY OTHER THEN A REAL Peace of work. and most (Ronald E. Williams) (and staff stole from me) and his word were to me when I asked him how do you sleep at night????(I sleep good at night ) Pros: NOTHING POOR SERVICE Cons: POOR SERVICE AND NOTHING
Pros: PROS THEY ARE FOR STEALING
Cons: REAL PROS
The quality of the meat can be spotty. Some times the beef is pretty fatty, some times it's great. I personally think the location down at 75th & Metcalf is better. Great fries thought.
HEADS UP: There is no non-smoking section, and when there's a lot of dine in customers the cigarette smoke can get pretty thick.
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