Drove thirty five minutes with a large group to have dinner there last night. Very disappointed with the highly over-rated, bland, tasteless, definitely not traditional Italian food. We will never go back, it was not worth the price. The service was wonderful...the food, not so much.
This light-skinned guy named Germaine (I hope I spelled it correctly)who is a waiter there, is so fine and sexy!! He is wonderful. He never writes down orders and is on the ball!!! My Mom and I love the food. We go every month. It's also a lovely place to go for an anniversary or to just eat a great meal!
I love Macaroni Grill, but last night was a unique experience. We were a party of 6 and had a inexperienced server. He constantly reached acrossed the table to serve and actually put his hand on someone's shoulder in order to place a glass of water. Then, after requesting your excellent bread, he handed the very hot plate to another guest instead of placing it on the table. Later, dropping the bill on the table, we had to remind him that we would like desert and coffee. After bringing the desert and coffee, he then removed the water glasses. We felt like we were being asked to leave before we finished our dinners. Do you have a training program for new servers? We love your food and will probably go back again, maybe not right away. If we do, we will try not to have the same waiter. He did not write his name on the table so we can only identify him as black, very tall with a foreign accent.
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