EVERY single time I go there they screw up my order. EVERY TIME. I understand the whole town of Jacksonville goes there for dinner but they still need to try a little bit harder. They gave me a small fry when I asked for a super size fry she went back and changed it I opened my bag and all they threw in the small fries into a supersize fry box and threw it back in the bag without adding more fries. ( I share a supersize with 3 of my kids) this is just a tiny small example of how it goes there!