My soon-to-be-husband and I had dinner at Mungo's tonight (9/5/07) and it was quite a distressing experience. I grew up in the restaurant business, owned a very profitable one for a while and spent 2 years at Le Cordon Bleu in Tokyo--along with having been cooking for almost 40 years. First, there was some sort of black gunge in my iced tea--not a big deal, the tea was replaced immediately but I couldn't figure out what it was that was in there--but it made a yukky dark brown smear on the tacky white butcher paper they put over the tablecloths--what's up with that btw? Can't they afford tablecloth laundry? It looks REALLY tacky to have white paper over a burgundy tablecloth--here's a hint--spring for the Plexiglas cover if you can't afford tablecloths or better yet no tablecloth. Anything is better than the white-trash ambiance of the paper-covered table! I had the Fettuccine Alfredo with chicken and asked for the chicken to be well done since I've been served MORE than my share of raw chicken and shrimp over salads and pastas and I hate sending food back. The fettuccine was good, but the chicken was ROCK HARD and obviously had been microwaved--there wasn't a grill mark or browning of any sort to be seen on it and I could barely cut it with a knife--really bad. I told the waiter this but didn't send it back because in all fairness I DID ask for well-done chicken and I figured the chef wanted to make sure it was not coming back. The waiter insisted that it hadn't been microwaved, but it had been not that I cared to argue about it, I just wanted to eat after a stressful day of wedding planning and auditioning restaurant and caterers for my upcoming wedding next month. I had forgotten about it; when to my utter astonishment, a man dressed in blue-jean cutoffs claiming to be the OWNER came to my table and began screaming that the chicken had not been microwaved and that it had been sauteed in olive oil and that I had insulted his restaurant and that I shouldn't tell them how I wanted my food cooked--just let them handle it. Up to this point the crud in the tea, the tacky butcher paper over the tablecloth and the rock-hard microwaved chicken were basically non-issues and I would have given the restaurant another try somewhere down the road since I always eat somewhere twice before reviewing or deciding never to eat there again. In the limo/wedding/hospitality biz one has to be a little flexible and realize that doo-doo does happen--regular chef is sick and the replacement pops a piece of chicken in a microwave to try and give the customer what was requested, but for the owner to come out and scream at dinner guests is an experience I have never had--and won't repeat. I didn't understand why the place was so empty at the dinner hour, but after being lambasted by the owner, it all makes perfect sense and I understand why the poor chef lied about microwaving the chicken to his enraged boss--who then turned his rage on the customer, a super no-no in the hospitality industry. As a retired restaurant owner, professionally trained chef and limousine business owner, I do have more than my fair share of cooking and hospitality experience and I wouldn't eat there again if I were STARVING to DEATH. My wedding guests CERTAINLY won't be subjected to a dining experience at Mungo's and the owner should seriously consider some etiquette lessons--which would be a tax write-off because it would help him manage both his restaurant and temper. I was so stunned that I didn't even think to get up and walk out--which astonished my husband to be who told me later that he was fully prepared to get up and walk out. This man has a LOT to learn about the restaurant business--treating customers badly explains why he can't afford a good chef, table linens and iced tea without crud in the bottom of the glass!
This is the Finest food In the Stlouis metro area. The Steaks , Pastas , and
fish dishes all melt in your mouth. The Mungo Salad is the best Salad around and this coming from someone who doesnt care much for salads. The service is A1 and the servers get to know you quickly, the second my wife and I went in they were calling us my name. I have eaten at all the finer dining restaraunts in the area and I like Mungos The Best.
I have been eating at mungos since sometime in the 80s. I love the food...they have a house salad that is to die for...and their steak is fabulous...
its a more upscale restaurant..so its going to be a little higher priced...but you will love it!!@
Had dinner at Mungo s again last night. Never disappointed. Between the food and service why go any place else! We could drive across the river to the hill, where you always find great italian food, but i enjoy a taste of the hill right here on my side of the river. Very fortunate to have Mungo s in our neighborhood, been going there for about 20 years or more. The atmosphere is cozy, never rushed, and worth the wait. I ve been reading about Mungo s being pricey, have you checked out the restuarants in St Louis? Save yourself the gas money, and enjoy what we have in our own state, some of the best italian food going. thank you Mungo s for your continue stay on our side
The service, ambiance and food were incredible. I have lived in the area for 6 months now and I wish I had found this place sooner. My boyfriend and I went and loved it and cant wait to go back! Matthew was our server and he was awesome!
I live in Fairview Heights for 12 years. I moved to Nashville in 2006. I miss the heck out of Mungo's food! I understand that people have had bad expreiences but I never did. I ate lunch there a lot by calling my order and picking it up and enjoying it back at my office. I really wish I had the recipe for that House Salad...including the dressing! The best salad ever no joke! if someone has the recipe or knows if Mungo's has it published, please let me know!
I was informed by a co-worker of this place and like most things in life people are going to have varying and several different opinions. I thought the food here was the best I have had since I have been in 2 1/2 years and I will certainly take my wife there next time. I thought it was a bit pricey prior to tasting my food and after tasting I was so pleased that I had eaten there. The steak was great, the shrimp was great, the sauce was great, the overall experience was excellent. I wasnt full after leaving but full and satisfied are two totally different things and this was as satisfied as I have been in a long time after a meal. Do yourself a favor and make the trip to Mungo's, I can almost certainly gurrantee that you will be satisfied...Service was great, since it was a new place to eat for me it took me forever to decide what I wanted as everything on the meun sounded really good and my server would come by every couple of minutes to see if I was ready. Bread was good, the salad was good.