As we have stayed at the Chateau many times, attended meetings, receptions, and the annual New Year's Eve party, we were disappointed when we stayed there for the 2010 New Year's Eve party. Several rooms on our floor were rented to high school students who ran up and down the halls until 7:00 a.m. The room next to us had an infomercial blasting on the tv, so I finally called the desk at 4:00 a.m. asking them to do something about the loud tv. The attendant said he would call the room; however, the tv was not turned down until 6:30 a.m. Not a restful night! The band at the party, Rock of Ages, was excellent. The food was very marginal, both in the restaurant and at the party.
I loved all. My room was so nice, clean, with everything I needed: fridge with freezer, alarm clock, internet for free, tv, iron,...the installations were all clean. I enjoyed the pool and spa...I checked in before I was supposed to. I never had to wait more then 1 min for the shuttle to take me anywhere I wanted. Every single staff member was so nice, patient, always helpful and with a sincere and huge smile. The lobby is also so cozy and homey.
Stores, restaurants, movie theater, bus stops are just across the street
I didnt want to leave. I miss my experience.
When I arrived, the staff was extremly professional, the rooms were very clean and the location was excellent. Overall, we will be returning to this hotel. We were there for a family reunion, and the hotel even provided a free shuttle to where we wanted to go and picked us up when we were ready! :)
The hotel to stay in is decent, it needs to be updated. I think all the old carpet and fixtures give it a dirty feel. BUT, I just recently attended a wedding reception there and it was phenominal! The food was amazing, the service great, and everything was beautiful. So I highly recomend it for wedding receptions, you just might want to actually stay somewhere else in town.
i recently stayed in an executive suite at the chateau and i was dissatisfied with the condition of the place in general. there was calcium deposits amongst other things in the tub and sink area. both the men's and womens sauna's did not work in the pool area. the video game machines they have mostly did not work. their gym needs updated and they are very expensive for a very average hotel. it looks nice with the french deco or whatnot but it is really a place that needs a makeover.
I would not stay at this hotel again. The hotel was dirty and needs to be updated. I should have checked their past health inspections before eating in the restaurant. Very unhappy and my comment card to the management was not followed up on.
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