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I normally love Monicals, but I am not a big fan of this location. They have a moderate sized dining room, but the dine-in patrons are low-man-on-the-totem-pole. The kitchen and servers take care of delivery and carry-out orders first. You are very lucky to get your food within 45 minutes after ordering and if you need a refill or extra parmesan, forget it. I only wish they'd spend a little more time on the dine-in customers. After several bad visits, we no longer go to the Monicals in El Paso. We get our Monical's fix in Washington or Pekin.