Pizza is definitely the mainstay here, but the menu also includes tasty sandwiches (Italian beef, meatballs, pepper and egg), dinners (T-bone steak, ... More
Mama Luna's Pizza
Pizza is definitely the mainstay here, but the menu also includes tasty sandwiches (Italian beef, meatballs, pepper and egg), dinners (T-bone steak, baby back ribs, veal parmigiana and chicken cacciatore/vesuvio), pastas (1/2 ravioli, 1/2 lasagna, manicotti, linguini and cannelloni) and desserts (spumoni, cannoli and cheesecakes). It will also deliver beer in six-packs and offers daily meal specials throughout the week.
the pizza was good, the fried mushrooms were burnt and they shorted me on my order of jumbo shrimp (was missing 2) and the girls answering the phones are the absolute worst. when i called i was put directly on hold before they even said hello. after i placed my order i was put on hold again to wait for the total. when she came back she greeted me like a new caller and i had to repeat my order then was put on hold again. its just not worth the aggravation. ill never order from here again!
I laugh when I read these negative reviews! The girls that answer the phone are SUPERSWEET!! Always repeat my order back, no problem to use a credit card, even when you can hear the phones going crazy in the back! Great food, ANYTHING you order!!! Even the delivery people are EXTREMELY polite!!! Never had an issue...
As i was placing an order threw the phone a man answered and was loud in speaking to me damending to speak louder to him . This person was not polietful he asked if it was my first time ordering it was. After I made my order the man said I couldn't make the order with my debt card since it was my first time ordering. That sucked cause I could of showed my I.d. and my card when delivered to me
Order mixed up; quality of what we did receive very poor. Ordered steak rare (emphasized rare), received extra well-done, very dry (ribs were also dry). Called to complain about the steak and was finally, rudely and reluctantly, offerred a free order of fries with my next order. A whole free order of fries. With my NEXT ORDER??? Don't know how their fries are, as I did not receive the ones requested with rib dinner ordered. Will never know, as I will never order from them again. Food is pretty bad, customer service unbelievably bad.
True, the lady on the phone is rude, but the food is amazing!! Worth the wait and worth some of the rudeness, but if you tell the lady that you would like to speak to the manager or the owner, yes the owner goes in like in the afternoon, well then the lady will be nice (: Worked with me!
Wow! the person that answer the phone id RUDE. What is the problem with using credit card?? once i told the man that I wanted to use my credit card he took a noticeable deep breath - and said that machine is down. I don't believe him he just don't want to work.
Based upon past experiences from RUDE service to late delivery, I will NEVER order from there again. I have been a customer for 10 years, but for the past 3 years everything about them seems RUDE, so I will take my $$$ to another pizzeria.
Experience the Windy City from the only downtown Chicago hotel that offers free parking and convenient location just minutes from
Michigan Avenue and Navy Pier. The award winning BEST WESTERN PLUS River North Hotel is an affordable and convenient ...