I had a good experience at a Giordanos in downtown Chicago, so I went to this one with my friend last year. We ordered a deep dish pizza with vegetables, and what we got instead (after about an hour of waiting) was sausage pizza! Mind you, I don't eat pork, and I started eating the pizza thinking those were mushrooms! After messing up our order, they took another hour to cook the right pizza, and it was okay, but did not make up for the previous experience. And they still charged us standard price, and did not seem that caring about the fact that they messed up our order BIG TIME. I liked the Giordano's downtown. If I ever go to one again, I will certainly order cheese pizza. But I don't want to come back to this one because they had terrible service!