This Persian paradise serves excellent Middle Eastern cuisine in an open warehouse setting. The menu features more than 45 tasty entrees in five ... More
This Persian paradise serves excellent Middle Eastern cuisine in an open warehouse setting. The menu features more than 45 tasty entrees in five categories: lamb and beef poultry, vegetarian, seafood and combinations. Signature dishes include lamb shank with Persian dill rice, filet Mignon in Mushroom Au Jus, Cornish Hen simmered in Sweet and Sour Sauce, oven-broiled Salmon filet and grilled portabello mushrooms in tomato sauce.
I can't believe this place has - or had - such a good reputation. The service was beyond terrible; the waiter we had could not have been more disinterested in his job or his customers, and he got the tip he deserved (none). Like another reviewer, I thought the soup and salad bar were the best part of the meal. The entrees were ill-prepared disasters and the prices were ridiculous considering how awful they were! All this was taking place in plain sight of the management, but they really couldn't have cared less. One would think that in this bad economy, a service-oriented establishment would be more concerned with actually providing good service, but not Reza. This was one of the worst dining experiences I have ever had.
Now that I look at this site again, I notice that the only positive reviews this place ever had are all between four and five years old. I don't know if someone else bought the original owner out or what, but whatever the change was, it is definitely not for the better.
The best advice I can give anyone is this:
Stay far, far away from this place - your wallet and your tastebuds will be very glad you did!
I was in Chicago for a conference last month and was looking forward to some real Persian food. I chose this restaurant as my first stop, having heard about its reputation and seen it on a public TV program some years ago.
When we arrived, it was 5:30 pm, well before the dinner rush, but we waited more than five minutes to be seated. At least five or six people saw us standing there waiting to be acknowledged, but apparently they just didn't want to be bothered. Thus our first impression was not entirely favorable, but in retrospect maybe we should have taken it as a sign and left. Unfortunately, having already walked quite a distance from our hotel, we made the mistake of staying.
We asked for hot tea and water with lemon, reasonably simple beverages, but it took our server more than fifteen minutes to bring them. I certainly understand that fine dining tends to be slower-paced, but this was ridiculous. I wonder how long it might have taken if the restaurant were actually busy.
After the beverages were served, it took another fifteen minutes before we got the chance to order - and that was after having to flag down the server! The best part of the meal, we were to find, was the buffet-style soup, salad and bread that was included with each entree. It's pretty hard to screw up salad, after all.
The overpriced entrees were a huge disappointment: they supposed to be hot but were served cold. This meant yet another round of Operation Get the Server's Attention, a mission that had to be aborted since he plunked down the plates and instantly disappeared. He never did stop back to make sure everything was satisfactory.
We did manage to attract the attention of a floor manager who at least put our dishes in the microwave, but even at the correct temperature they were not well-prepared. The yellow split pea beef stew with eggplant was so thick with tomato sauce that no other taste could be discerned; the shrimp skewer that was supposed to be garlicky had no real taste at all and a rubbery texture.
After reviewing the menu, I would say that the restaurant doesn't offer real Persian food; it's more like Persian-style food for people who want to think they're trying Persian food and/or don't know better. My experience there gave me the impression that they have been coasting on their already-established reputation as a fine dining, service-oriented establishment for a long time; they're certainly not making an effort to maintain that reputation.
Bottom line: if you're willing to pay top dollar for mediocre food, apathetic service and a cavernous atmosphere, then Reza's is the place for you. If you'd rather have ambience, attentiveness and appetizing entrees, take your business elsewhere.
My family had reserved a table for 7 at Reza's 2 weeks before for a Graduation dinner on the elevated floor. We spoke with the representatives and they said that Reza's is open until 12:00 am just like their website says. We came the night of the Graduation for the dinner and told them about the reservations and we were guided to the ground floor. We told the person that we reserved seats on the elevated floor but he said that they will close in 1/2 hour and there is no time to set up. We arrived at the restaurant at 9:30 and they said that they close at 10:00. How does that make sense if we made the reservations before and they stated that they close at 12 and it also says that on their site. So then the manager said that because of the inconvenience the drinks will be on the house. We started ordering the wine and after we ordered a bottle, the waiter came and told us that they had just printed a new menu and about 10 bottles printed in it are not in stock yet. They have not told us this before we ordered the wine. Finally, the bill came and guess what? The manager charged us for the wine, we told him about what was stated before and he said that it was just for the sodas. We ordered their party packages and it said within the packages that the soft drinks were included so the only other drinks would have been the wine, and the manager said that he would cover the soft drink which were included in the price of the packages. The service for this establishment was absolutely terrible, no one knows what they are doing, not even the manager. The valet parking was also terrible, we drove around the restaurant at least a dozen times and no one even came out to valet the cars. We left the cars on hazard lights and went inside and at last found 1 guy who would valet our car. The experience at this restaurant is definitely one that I will never forget since the Graduation dinner was ruined.
Although we were told the restaurant was good and we did enjoy our food. Afterwards there was some confusion about the valet parking and we found the manager to be rude and arrogant. He was obnoxious! I cannot believe that anyone who treats there customers this way can be successful. We will never return and will NEVER recommend this restaurant to others.
What a great find!!! There were mountains for wonderful food. It is impossible to say all the great things we experienced there. We had a combination meal which consisted of 3 appetizers, 3 main entrees, soup, salad, and dessert. The filet was so tender that in melted in your mouth. I will go back when I'm in Chicago again.
In my humble opion the best restraunt in the city. The downtown location has a great atmosphere, Lakeview location is great too. The food is out of this world, great choices for the non-meateaters too. Fantastic wine selection. Great for a group or date night. Reza's is a fabulous Chicago restraunt that lacks pertention, but delvers on cusine and service.
We sat outdoors because the weather was gorgeous but the interior looks very well done.
The food was very good and abundant. I had the dill rice with my salmon kabob. The plate of rice is a huge portion. The fish was excellent, served with tasty vegetable.
THe Sangria was not sweet. It seemed to have strong lime that overpowered the sweet fruit flavors.
The service was friendly and prompt.