I have eaten at many, many Giordano's locations and I absolutely love their pizzas! It doesn't matter if you order thin crust or deep dish, all of their pizza is excellent! I have eaten other items from their menu, but I go here for pizza. I live in their delivery area and I always get an extra large with sausasge, onion, cheese (of course) and pepperoni.With delivery and tax, it comes to $31.99 and I have a $2.00 coupin that I use every month, because at Christmas time they give us a calendar and each month has a $2.00 coupon that you can tear off and use. If you want the crust thinner than they usually make it, they will make it thinner for you. All you have to do is ask and they are eager to please. They have some good salads and other items, also.
No establishment is perfect. I have been living in this area 15 years and have ordered pizza almost the entire time. Occasionally, I have had mishaps. Once they got the toppings wrong, but the next day, when I called, they gave me an entire pizza and all I had to pay was delivery. I thinkt hat's fair. Another time the pizza was a little too dark (but not burnt) and I complained. He asked me to send back the burnt pizza and he sent me another fresh pizza. I am an excellent customer and they know it. I don't complain, unless there is a valid reason. The manager always takes care of me, at this location. The delivery guys know me by name and one, in particular, comes in my apartment, places my pizza in the oven and the salad in the fridge and then comes to my bedroom door to get his money. I usually tip him $5.00 and I am very greatful that he puts my order in the kitchen. He's cool! Check them out!
I live in the neighborhood and am always horrified at the awful service at this location. While the pizza itself is good, the staffs attitude (including the managment) is absolutely unprofessional. I ordered a pizza for delivery on 2/10/06 and they delivered it to the wrong address (all the way across town)! When I called the restaurant to inquire about my pizza, the staff blamed me! Of course, when I'm hungry I just love to order a pizza and have it delivered to the wrong address---are they serious? All in all, eat Giordano's--just not at this location.