I have ordered pizza and boneless wings from Genoa frequently over the past few months. My whole family loves their pizza. We returned from a vacation yesterday and I was anticipating ordering pizza from here the whole flight home!
The pizza at Genoa is great but the delivery is horrible I have had good and bad service with Genoa Pizza. If you order delivery plan on a 2 hour wait. I order pizza on June 12, 2008 for delivery and it took 2 hours for my pizza to arrive I was told 1 hour. When I called to see where my pizza at because my children are waiting for their dinner I was told an error was done to my pizza and had to be remade and was asked if I could just pick up my pizza because it could take another hour before it could be delivered I told the person who was working that I was unable to and they took $10 off my order. I then placed another order on July 10th and again I order delivery and was told 1 hour. I waited 90 minutes and called to see where my order was and the person who was answering the phone had no idea if it was inprocess of being delivered or not. Another 30 minutes goes by and the pizza was delivered. I recommend if you are going to get a pizza from Genoa go and pick up the pizza yourself do NOT get delivery. The pizza a great but the delivery is horrible.
I ordered two medium pizzas and small pizzas were delivered. They tasted terrible and I was over charged. The owner refused to give me my money back because the driver was not back with the receipt. Isn't everything computerized, why couldn't he look my order up? My family will never order there again!!