This is the best ribs on this side of the Mississippi River. You would be hard pressed to find some other rib place outside of Kansas City & Memphis better than George's Rib House. Once you try their sauce, you are hook for life! everything is cooked just right! All their food is very very excellent!
I have loved Georges ever since a friend introduced it to me about 13yrs ago. The rib tips and onion rings smothered in the bbq sauce are amazing.
I see people complaining, but about what? The fact that they couldn't read the sign posted on the front door, that clearly states, no cell phone usage inside? Wow, sorry you can't read.
Someone else said the sauce was all grease, not so. They have the one and only bbq sauce that I like, and I don't just like it, I LOVE it. I am 35yrs old, and it took years to find a sauce I could stand, and even though I live in Virginia now, whenever I go visit family in the Chi-town area, I bring home Georges. Last visit, I spent $150ish, on myself and my family here in Va. and was requested by my brother and his family living in In to bring some for them too.
As far as customer service goes, I have never ever had a problem with it, they have always been very polite and helpful. Maybe you were rude first, which of course would not excuse it, but might explain it. Or maybe you are not used to mom and pop places, where they treat everyone like they have known them for years, and you expected to be treated as if you were in a gourmet restaurant, well there is a reason they only have a standing room only establishment, and they are in a very small kitchen behind plexiglass. Straight to the point, the food speaks for itself, and they don't need more.
Hi I have try their ribs and they are good but yes the customer service is reaaly bad.!!!!!!!!! spacially that fat old lady!! she's got an attitude. She acts like if she is giving the food for free. I mean we are paying and we should be getting good service. And just because of her I'm never going back I'm sure out there are many BBQ places that will appreciate my money and me as a customer :)
this is the worst barbeque I have eaten in a long time, my order was slop together chicken was not fresh, rib tips grease sauce sweet. I feel if a person I have to wait for they order any way you need to cut chicken fresh. Then when you make a complaint they say bring it bsck for refund if you live in chicago who feel like drive back that far get it right the first time and this mess want happen I feel theyneed a new owner.
food is nasty!!!!!!!!!!
Hmmm.....I heard this spot had good food, unfortunately I was unable to sample due to poor judgement on behalf of the staff/ownership. I entered the establishment, a seemly nice family run business, as I was communicating with my spouse via cellphone as I surveyed the menu preparing to order for my family. The female and 2 other staff members began gravelling about my cellphone, which their problem seem to be the mere present of. I attempted to explain that I was relating the selection and prices, as I was purchasing for more then just myself ...But they insisted there was NO CELLPHONE use on the premises, I wasn't loud, my conversation wasn't vulgar, and I feel the whole situation was mishandled and it was very poor customer service on there part. They lost a potential customer and future business.
I think they should really review their current policies and choose more wisely on how they treat customer's.
They food may be great, the business may be profitable, but poor customer service will kill it every time!!!!!!!
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