HAIR IN FOOD...and they still charged me!!! I have eaten here multiple times before and the food has always been ok. During my most recent experience I found a hair rolled into my California roll. I let the waitress know and explained that I did not want anything else. I had honestly lost my appetite. I was surprised when the manager never came to our table to apologize, but was completely shocked when the bill came and I was still being charged for my meal. When I mentioned that to the waitress she said that they had not seen the hair in my food, which was completely untrue. They finally agreed with taking $6 off my bill. The manager, Sue, was completely rude and unprofessional. I will never go back to this restaurant. It is shocking to me that a restaurant would actually charge a customer for a MEAL WITH A HAIR in it. GROSS!!!
Ordered the Sushi Deluxe combo or something like that. Sushi was okay, but the fish was obviously not the freshest. Also, it was a bit disheartening to see that the kitchen staff was quite obviously not Japanese. Not to mention that the service was awful. Overall, it was okay but disappointing.
I was in this before the japan nuclear incident (since they said they did the safety tests, but didn't-that's why it happened. But that's another story). First, don't have the me-soo (or mi-soo) soup. Also, don't have the stuff they put on the salad. I had the salmon. It was good, then. I would not go back to a japan restaurant, and I am staying away from all fish & seafood. Because of dumping all that radioactive water in the ocean. Which could have been prevented, had they done the tests!
Great food. With a wide variety on the menu, it gives ample room of chioce even for the most picky diner. The Combination platters are the best deal with rolls, sushi, cucumbers, and a large portion of the entree. The Miso soup does wonders to your taste buds. A must try for all in the area and those looking for a great Japanese restaurant with great diversity at a reasonable price.
Hotel offers complimentary high speed Internet access, breakfast and evening soup, chips and salsa on the weekdays. Hotel has an
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Welcome to the BEST WESTERN PLUS Hawthorne Terrace Hotel, an intimate and charming hotel nestled in the bustling Lakeview neighborhood
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