I was in the restaurant yesterday to have a nice dinner with my family i gave my name to the hostis and she said it would be a 20 minute wait. 20 minutes came and went and sitting there for over half an hour i noticed the hostis contiunely looking over at my family waiting while she continued to seat familys that had come in after us. a total of 5 parties came in after us and were all seated. I got up and asked the hostis why we had not been seated she hesitated to answer and said she would try and get us a seat right away. I let her know we no longer wanted to dine there. It was my first time coming in to the resaurant and being the only all hispanic family in the restaurant I wonder if that came into play with your hostis. She clearly saw me sitting there patientaly waiting.This was disrespectful and humiliatimg as people continued to stare at my family wait while others just slid by.I would also like to notify you that i saw a black rat slide into a crack on the wall while I sat there I am in the process of calling the health department regarding my concern.I do not like to be stepped on or discriminated and in this perticular situation I felt as if I had been. I hope you take this complaint into consideration as im almost positive it wasn t the first time it has happened. Thank You
I walked in the other night to pick up a carry out order and the place was FILLED with bugs. They even have a bug zapper hanging in the room about 10 feet from the pizza oven. I have no idea how they stay in business as there has to be bugs in every pizza.
I've been eating Bill's pizza for years, but after seeing that, I will never ever return. Go check it out, you'll be amazed. It was the most disgusting thing I've ever seen around food. I walked out and there were bugs stuck in my eyebrows.
I along with my family have been frequenting this restaurant since it was opened, in 1957, obviously making this one of our favorite places. We are picky about our pizza, and after testing numerous pizzerias in the chicagoland area we have found that none can even come close to the consistency and quality that is bill's pizza in mundelien. High quality ingredients make this pizza what it is, its use of high quality mozzarella cheese and it homemade, secret recipe sauce put their pizza far ahead of any competitor, on top pf this is their crust which is perfectly suited (at least to our tastes). i could go on and on about their positives, but i will admit just as with anything this restaurant does have its flaws. The service and customer care leaves something to be desired. Customer treatment can be cold and sometimes belittling...but in the end it is worth it due to the pizzas extreme goodness. a word to the wise, they do not take reservations, on weekend nights its usually packed so be prepared to wait with parties over five or six. if you are a planning a birthday party or get-together there my best suggestion would be to call a day or so ahead in order to find out when the best possible time would be to come in, usually they will be happy to accomodate large tables, but just keep in mind gratuity will be added for groups larger than 8...
in the end, bill's pub is by far the best (at least in my mind) pizza restaurant in our area, any other establishment will be hard pressed to match its quality and consistency of pizza
How many places are left where you can throw your peanut shells on the floor? Not many. Bills Pub has a relaxed atmosphere, cheap beer and good pizza. Throw your cares out the window and your peanut shells on the floor or at the weirdo sitting at the bar next to you while you take in their large collection of stuffed wild life.