With the Northern's modern-western style, state-of-the-art technology in every room, two delicious restaurants, and friendly staff, it will once again ... More
With the Northern's modern-western style, state-of-the-art technology in every room, two delicious restaurants, and friendly staff, it will once again be one of the best placse in Montana to stay and host any event. Being in the heart of downtown, the Northern has access to all of the wonderful and fun activities that Billings has to offer.
All of the below reviews are for the Historic Northern. The Northern Hotel is now owned and operated by new owners. It was completely renovated and reopened in March, 2013. The below reviews do not represent the current Northern Hotel.
We should have been suspicious when there was one clerk at registration and no visible guests. Our rooms (two) were hot, and one room did not have light bulbs in the lights. When we checked out the morning of 6-24-06, the morning clerk said air-conditioning was about 50-50. There was air blowing but hot, and windows could not be raised. The lobby is nice, but that is all that can be said. We saw no lounge or restaurant. Were sent across street to a nice place to eat.
To start the stay off the hotels shuttle service made us wait at the airport (about 10 min away) for over 45min. We checked into our room that had not been cleaned yet, so they moved us to another room. After in that room for an hour the light in the bathroom went out. I called the front desk and no answer so I had to go down and ask for a lightbulb. They didn't have one so for the rest of the stay we had to use a lamp in our bathroom. And to top off the stay, an angry worker came in to pick up her pay check and screamed and yelled at the workers using words no one should have to hear. I wouldn't be paid to stay there again. Needs an update and new management.
This place does have a good handicap accessible room with a wide enough bathroom--but the bath is a bathtub, so you have to be able to climb into it.
Service was excellent,and info on local events very good.