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waited 23 minutes in the drive thru today to get a cup of ice cream. Long waits at the window are nothing new. I hadnt been to this establishment in a long time due to the slow service. I thought i would give it another chance today. No apology, greeting or thank you after receiving my order. I should have gotten my order for free after waiting so long. When the customers in front of you are shutting off their engines in line, you know theres a problem. never again!!!