Wife and myself went in on 03/23/10 at around 5pm. We chose to dine-in and walked in, it was a good 5-10 minutes of standing (first in line at the register), the cooks kept looking over at us, and we saw a young lady walking around (ignoring us), seemingly doing nothing but walking around to look busy. After about 7 or 8 minutes the same cook who kept looking over at us commented to the lady walking around that she had customers...
There were about 5 cars in the drive through.
She then came over (we noticed a button on her shirt that said: Service Champion) and took our order, And another 15 minutes of waiting for our food (2 burritos and a taco salad). We noticed that they were continually putting high priority on the vehicles on the drive through and ignoring us, we just about walked up to ask for our money back so we could leave.
I highly recommend not visiting this Taco Bell. They are very slow, and either not equipped to handle diners and drive through at the same time, or they have very poor managers.
The only thing keeping me from giving this review 1 Star, is that the food was actually normal Taco Bell quality, which takes it from 1 to 2 stars.