I have not had a bad meal at the Black Otter until tonight. I would recomend it to anyone and everyone, But not any more, I ordered the rib-eye and perch combo. my steak medium rare. My steak was medium well, and when i confronted the waitress about it she said thats what i ordered, She never came back only to bring the bill, i had one bite out of my steak, and everyone else was done eating. I told her my steak was too done and had no flavor.
she put it in a doggie bag for me and gave me the bill. On my slip i had ordered my steak medium rare, and she showed me it. i said yes i know but my steak was medium well.The waitress then said well why didn't your tell me before, i would have if she would have come back to our table at least once. instead i watched my family eat, and had to listen to the waitress blame it on me. I will never go back, or recomend it to anyone ever again.
The Black Otter Supper Club is one of the best Supper Clubs in the state as far as quality price and service! This year for Christmas we are buying gift cards to the Black Otter instead of buying cheap products from Walmart made in China.
I have been going to the Black Otter for three years and it is definetly going down hill. Ate there over the weekend and found out the prices have gone up and my friends prime rib was supposed to be medium rare was mdium well. My wife's ribeye was undercooked close to raw and my fish was dried out. Mom's fried shrimp was 6 or 7 pieces of
garbage for $13.95. Time to go to the Pine Tree. What a shame. Must be a new cook. very dissappointed. How do you mess up such a nice restaurant? Oh by the way... What kind of clam chowder was served on Sunday night? It was disgusting!
I travel for work all over the country and I come to New London every year for business trip. My sister drives up from Milwaukee/Brookfield and our favorite place to go is the Black Otter on Tuesday night! We have be doing it for 3 years now and will continue because the price, the quanity ,the service with a smile and hospitality can not be beat! So all you all who are complaining, don't know I good thing when you have it. You would not be getting a meal like the one they serve in New York, New Orleans or even Los Angelos! Keep up the good work, and we will continue to come and enjoy! Mary Hupp (Omaha, NE) and sister Karen (Milwaukee, WI)
My dad used to own the Black Otter years ago and he had a sign in there that said all my customers make me happy some by coming and others by leaving how true that is
Black Otter Supper Club is still the best place in the state and i am happy to say that the ones running it are doing a great job.
Me and my fiance live in Menasha but go out to eat at the black otter when ever we get the chance. You cant beat the prices or the food. We always get the ribeye and fan tail shrimp which is the best shrimp and steak that Iv'e ever had in my life, the steak melts in your mouth. We also love the salad bar with the cheese and crackers. But you have to be careful not to fill up on that otherwise you will be bringing alot of food home. If you have never tryed the Black Otter then you should go check it out you wont be disapointed at all. I cant wait to go back. Thank you Black Otter for the great food and wonderful service.
Have been there in the past and it was very good but last Friday I took my husband for the first time and the soup was cold, fish was overcooked and chewy and the tenderlion was chewy I was very disapointed. Not sure if I can get hubby to go back.
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