The food was great...as usual. The service was fast and friendly...and the food was hot as though it just was cooked.
Really?? I have been eating here for over 10 years and I have never had a bad experience. The closest I came to that iis a little too well done egg roll...but it was still excellent! The gentleman that delivers to us has always been friendly and always asks if we need change. But as a rule you are supposed to give exact amounts...I have never heard of a delivery service giving back change....and frankly i give $5.00-10 if i have ones..otherwise its my fault for not having exact change.
Ashley-there is a menu online and in their restaurant. I don't know what else they can do if you never ate there before....???
As for my review, it was great. The only issue i have had lately is that the egg rolls are getting a little well done (which is not normal).
Ps. All i get is the lo mein (spicy), egg rolls, and crab ragoons...I order only this every single time....Never a bad thing to say!
THANKS AND KEEP UP THE GREAT FOOD!
Today 9/2/11 We ordered food for delivery, the delivery guy came came took our money, didn't offer us any change(does he really think he is getting a $10.00 tip) That's not the worst of it. Our order was really f**ked up. First the Egg Foo Young was some shrimp and rice dish, no egg no foo no young. Then they didn't send the 2 orders of Crab Rangoon and when we called them about it they called us liars and said that we got everything that we ordered....well we did not. Then they proceeded to argue with us, insisting that we got everything that we ordered....again we did not. I will never ordered from Fortune Cookie again. This is not how business is done here in the United States....maybe that's how business is done in China...here in the US THE CUSTOMER IS ALWAYS RIGHT!!! We just wanted our food that we ordered not what ever the restaurant wants to send us.
Please do not patronize this business.
In the top 3 Chinese restaurants in Eau Claire, by far the number one for Delivery! Their lunch specials are great and the food just has a much better taste! Customer service is normally above the others too!
Ive tried it a few times, first time was ok, had the orange chicken (still waiting for the day a panda express opens in eau claire lol) but the second time I went with my wife, had the aromic chicken, and she had the pan fried noodles; very delicious, both of those dishes. Great place for that dish :D
Our family has been part of this restaurant since 1991. If you haven't already tried the Aromatic Chicken, it's our signature dish. Since I've eaten here for years I always suggest the Pan Fried Noodles, Aromatic Tofu, any of the Lo Mein Noodles and any of the Fried Rice items. My favorite appetizer is the Crab Rangoons. The cream cheese filling is flavored with spices and is good when its fresh out of the kitchen. Open Monday through Saturday from 11 am to 9 pm. We offer pick-up and delivery service.
Wow, I can't believe that other reviewers actually praised this place! My employer uses this restaurant to periodically bring in food during long meetings, so I've had the opportunity to sample multiple dishes of their food multiple times, and the result is that even though the food is free, I now take a pass and buy my own. The dishes are bland and prepared with cheap ingredients. The little meat they do include, if it is chicken it tends to be yellow and dry, and the beef is usually thin slices of chewy gristle. Now, I am not usually all the picky and normally don't pass up free food, but not from this place...
Just started eating there and it's now in my Top 5 places to eat around Eau Claire. I have the Aromatic Chicken family size everytime and sometimes a side of Crab Rangoon. Just like another reviewer, I call them from wherever I am and in 10-15 minutes pick it up. Even had delivery a few times and food was still plenty warm, but pickup or dinein is the best. I'll pay 8 bucks for one of the best meals a person could eat anyday, and I do. If you like good chicken, and this is good chicken, you will love the Aromatic Special! About the only bad thing I can say is they are not open late enough, sorry. But to the reviewer who said the bags leak, if you just keep the bag at the level they handed it to you it will not leak all over, I learned this after the first time I picked up, real simple.