I would NOT recommend this place to others. There are plenty other way better Mexican restaurants in the Wausau area. THE SERVICE IS AWFUL! I have not seen such poor waitress staff in a long time. Took and hour and 15 minutes to get our food. I had to track down our own high chair. They ran out of chips. They messed our entire order up. Then would not offer to fix it. (Even after I told them I was allergic to the food). Absolutely terrible. My husband said his pizza was ok, but it was only the size of a small pan pizza and cost $12.00. Not worth it.
TERRIBLE - TERRIBLE - TERRIBLE
I ordered the ribs and they were mooshy and they had tons of bone fragments in every bite. I sent them back and order something else, which was extremely salty but edible. At the end of the meal the waitress said the owner said I had to pay for the ribs because they could not afford not to charge me. I paid the bill and left. The person I was with ordered enchilladas and also complained of too much salt.
I would not recommend this restaurant to anybody, not anybody I liked at least. I ordered the Enchiladas Verde and the Tostadas and neither were very good. I agree with the reviewer below about the Enchiladas, they were far too salty, the Tostadas were soggy. I was tempted to send them back and after reading the review below I'm glad that I didn't even try. My husband ordered the three for all and he said that he did not care for the ribs or the shrimp, he seemed to like the chicken, but 1 out of 5 isn't a very good average. Oh yeah, and my strawberry margarita was salted.
My husband loves Mexican food, and Cactus Jack's is so close to home. The atmosphere is great...they have a beautiful restaurant. Unfortunately all is lost when the dull full time waitress comes over with her half hearted smile and BLAH service....and then any possibility of redemption is gone when Heidi who appears to be friendly and approachable to only HALF of her patrons....I observe her being cheerful to some and utterly RUDE to others. Franlky, it is completely unprofessional. You can have the best food in the world, but if you can't maintain an enjoyable atmosphere....who wants to go there?
So if you are willing to flip a coin to see if Heidi will be pleasant to you or not...go ahead...give it a shot. You might get lucky ;)
Cactus Jacks is one of the best restaurants based on so many aspects. The food is excellent... the prices are reasonable and the atmosphere is a fiesta! But most importantly are the owners!! They take great pride in their business.. including their service and the food they provide. You have to try the fajitas!!!!! YUMMY!!!!!!!!!!
Airport 8 miles. Convention Center 8 miles. Rib Mountain Park and Ski Hill 6 miles. Leigh Yawkey Woodsen Art Museum,
Wausau Center Mall, BMI Cedar Creek Mall, and Cinema are all close by. Greenheck fieldhouse 4 miles. Amenities:Air Conditioning ...
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