I would give 0 stars if I could. This place has the worst customer service ever. We've gone there off and on over the last 15 years under different ownerships. Currently, the customer service is HORRENDOUS. The last time we ordered, we waited over an hour for our food. Today, my husband went in at 4:40 p.m. to order our dinner. He was told it would be ready in 25 minutes so he sat down to wait. At 5:15 they asked which order was his on this list of orders - ours was at the top but hadn't even been started! At 5:50 he was told our order would not be ready by 6 p.m. which we had been PROMISED it would be done by. At 6:20 they finally delivered to our house, gave us a $10 refund on our $50 order. Gee thanks. Meanwhile, our teens had left to their events after eating some leftovers. In this competitive market, 100+ minute wait is completely unexcusable. We will NEVER be back to China One.
If I could I would give this place zero stars. I got the simpliest thing...Sesame Chicken over fried rice. The rice was dry, and old. And my sauce was burnt.
Not to mention that the owner of the place let someone in with their dog. I mean the dog wasn't near the kitchen, but the owner was talking and petting with the dog some customers came through, said goodbye, then wiped his hands on his apron, and went behind the counter, took the order and made the food. Ick!
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.