I just came back from my last visit to Main Moon. The reason for this is they bat about 50% of getting the order correct, and tonight they got an order of plain fried rice wrong. When I called to let them know, they said I would have to come in and exchange even though I am in their driving radius. If you are on the northside spend the extra time and go to the downtown Chinese restaurant.
This place is horrible.
First, the service to the customer in line is awful. I would get quicker service if I would call in on my cell phone while waiting in line. It is obvious they treat the phone customers quicker than the customers in line.
Second the wait for my order to be cooked and served is sometimes a crap shoot. Sometime i could wait up to a half an hour and sometime 10 min. --
Also i hate the policy that you need a minimum purchase to use the credit card. That is against the agreement with the credit card chargers. If you are accepting cards you make an agreement with them that you will accept any payment, even a penny charge.
I hate this place because of the service. The food is alright, i only like the mongolian beef.
I tried it twice now recently and agree. - very poor food - horrible delivery service - argumentive- rude service
definately has gone down hill
Pick n Save has better General Tso's chicken - very fatty here and no taste
2 hr delivery wait and food was horrible. When I want Chinese from now on I'll go to King's Wok
Main Moon is my favorite restaurant in Racine - the food is quick and terrific, the management are terrific people, and I've never heard a single complaint from anyone I've referred there. In fact, all I've ever gotten back were compliments.
My favorite resturant in Racine. Staff are courteous and friendly. Ming is a wonderful cook. I have been eating their Moo Shu Tofu for years and loving it. My entire family would go every night if I let them! I bring the high school students to have meetings there, they eat like wolves. Great portions, unbeatable prices and a wonderful selection. This resturant rocks!
very poor food-has gone down hill-poor service very rude-never cook food until you get there.dont call a head for a carry-out they wont cook you food until you pay!!! HELLO DID ANYONE READ THE RACINE JOURNAL TIMES VERY DIRTY PLACE!!!!!!
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