Something changed a few months ago. We used to get very good blizzards. The last 3 times we have been there, they have been mostly ice cream and hardly any ingredients. We reported this to the evening manager, who was very short on customer service. She didn t even invite us to come back in and make things right. She was not cordial at all. She denied that anything has changed, and that they make their blizzards to corporate specifications. Time to go to Culvers for some concrete mixers. They have been consistently good.
I had a craving for a ice cream even in the dead of winter and decided to go to the Dairy Queen. This place has really changed. I asked one of the crew members about the change, she said they recently remodeled from the old red and blue Brazier look to the new Grill & Chill look. I'm a little torn about the new look. I liked the old Americana looking red and blue design but the new look is more modern and everything looked new. Apparently as part of the remodel they have also improved their customer service. The crew working today was friendly and professional. I ordered the Reindeer Bites Blizzard which was December's Blizzard of the Month and the crew took the order and made it without any problems. I also decided to order some fries. Fries and Blizzards are an amazing combination. Overall I was very happy with the visit and the improvements they have made.