Worst Place ever... I have given them several chances. But it is just getting ridiculous! They cant make a pizza for the life of them. It is always a 45 min wait for a pizza, either dine in or carry out. The first time they gave me the wrong pizza all together. I was told I either had to pay for it or i could wait another 45 mins for what i ordered. Next visit, 45 min wait for a pizza and couldn't even get a drink for the last half hour. In an empty bar, sitting AT THE BAR! That time the food made us both sick. And then, for take out, a pizza that took 45 mins to make. The cheese was not even melted any the dough was totally raw. After i took it back the owner poked at it several times with his fingers and said all he would put it back in the oven but refused to make another. I demanded my money back and left. Never again!
Having traveled throughout the world it is refreshing to find such a gem as this hometown resturant. The unique decore and pleasent settings give it a homey feeling. The great staff and friendly service are second to none. The specials they serve each day are a delight to the palate. The meals are delicous and very reasonable. Any time your family is hungry and likes a quiet atmosphere with great service,check out this cool resturant with great big screen tv's for sports or just watching the news for the day. It has it all and more! See ya their!
Neither I nor my wife will not go to the Olde Owl again. The service there is a constant dissapointment, 11 minutes to get a menue and then 27 minutes after ordering, food still wasn't at the table, When I went to cancel out the order, I found that they hadn't even started it! The waitress was then sharp and trite and did not care about this customers feelings, needs, wants or opinions. The only reason I give them even one star is that they had the good sense not to charge us for our sodas that we had to nurse while waiting for food that never appeared.
This is not the first bad experince I have had there, this was at least a third chance I was giving them to get something right. Continuing problems are that there is no consistency in the order of which tables get their orders, again a table that was empty when we came in had their food when we decided to leave. We have never had a follow up to see if things were how we ordered it, drink refills are hard to get and there is never any notification that food may be longer than expected.
I now believe that Olde Owl is the worst restaurant still open in Alpena, with the other options available you could not do worse than dining here.