Big Boys has certainly change and for the better. Service has improve since 2004 last time I was there and management seem more confident.
Morning manager is wonderful very caring and sociable, hope he can keep up the good work! Night crew is getting better now new staff on board. Food still good, I like the friendly family atmosphere.
No longer a favorite eating place.
Fish entree was 1/2-2/3 of previous offerings
Chicken ciabatta was approximately 3/5 of previous (although bread was same volume)
Service was spotty at best -- There seem to be very few of the wait staff that can follow through on orders.
Management in one case leaves a great deal to be desired -- there is a manager that does his job, but another doesn't even seem to know that management positions require management behavior.
This one gets 3 thumbs down for overall experience