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By A Yahoo! Contributor, 3/30/09
Never take a large group to Fishbones! I made my reservations rather easily, but when part of our party showed up, the manager said that she talked to me the day before to cancel our reservation. THIS NEVER HAPPENED! Why would 21 people show up for a reservation if we had canceled it? Basically the manager had messed up and decided to take it out on our party.
They were able to seat us (afer taking away seats when the whole party wasn't there right on time for a reservation that supposedly didn't exist 20 minutes before), however, our service was the worst service I have EVER received at a restaurant. They refuse to separate out checks, even for groups of 4 or 6. And for parties of 8 or more, they include a tip of 18 % which is much more than deserved based on our experience. (I worked as a server for several years and I'm normally a very, very good tipper).
For the most part, the food was good, but when we returned later in the evening for drinks after a game, we were treated like criminals. Again, they wouldn't accomodate a large group, even though the place was completely dead in the bar area. We couldn't even move tables around. Then it was all going to be on one bill again. Like I said, I've worked as a server and it literally takes no extra time to separate out checks. To make matters worse, they wouldn't serve us after our first round! I have NEVER had such poor service at a restaurant. The terrible service definitely outweighs the convenience of the location. I truly can't imagine how the manager keeps her job after the mistakes SHE made and treating her customers in such a rude manner. I highly suggest you find a different restaurant downtown...there are many great ones right across the street from Fishbones!