I echo the other comments. The quality and customer service of this Cottage Inn has gone way down. I ordered a thin crust pizza with bacon and double cheese. When my pizza finally arrived, it was cold, but that was nothing compared to the fact that it was badly burnt (burnt rock solid almost) and hardly had any cheese let alone double cheese. When I called to complain, the owner(?) (don't know if it was the owner but he had an accent) told me that thin crust pizzas are supposed to be burnt(!) and that he gave me double cheese (which he didn't of course). I told him I knew what a double cheese bacon thin crust pizza looked like as I had ordered from this Cottage Inn in the past. He became very argumentative and told me I knew nothing about pizza. Avoid this Cottage Inn like the plague. Now I am also wary of even using the main Cottage Inn on the Ann Arbor campus anymore as I don't know if its the same ownership or management. Avoid this one in Saline for sure.
We use to like Cottage Inn, and even though it was a little pricey, we thought it was worth it. Over the past year or two, however, the customer service has gotten terrible. After our experience this evening, we will never order from this Cottage Inn Pizza again. A computer glitch with online ordering was not the problem, the problem was the owner yelling at me and insisting I call the IT server myself. He practically hung up on me the first time I called, and when I called backed after confirming with my bank that they had withdrawn the funds from my account for the order, he literally yelled the name and number of his IT guy at me, repeatedly, and, clearly, could care less about what was happening. There are several other pizza shops in Saline (they're cheaper, too) that have much better customer service.
The quality of this place has gone down a lot over the years. When they advertise the one topping large pizza for $5, it is actually only one topping for the whole pizza. If you want one large pizza with half one item and half another item (which most places do), the will charge you $13.00. Depending on who you talk to, you will get different prices.