Where do I start..you walk up to the counter and the girl has a big tattoo on her arm, cigarett butts from employees on front counter. No pillows delivered to my room requested 3 times. The pool was disgusting, the mold smell in the carpet, the dirt on the walls of the hallways, continental breakfast is more like a dirty unorganized snack..terrible coffee...I would never recomment this place to no one..oh one more thing, curly kinky hairs in our towels...this place should be reported for cleanliness
Tried to get a refund after first hour being in hotel. Could not because booked through Hotels.com. No coffee pot in room, coffee in lobby was always empty. Pool area was rundown and the whirlpool was the same temperature as the pool. No hot water in the locker room. Fitness center all 3 treadmills were broke, TV did not work in the fitness center. Game room 4 games were non-functioning (the best games). Theater room television was outdated and picture was horrible. Television in room was outdated and cable provider was satelitte so signal was in and out. Not staying here again. WOuld not recommend. Very displeased!
Didn't but my boyfriend and I stay at a lot of hotels in Detroit and outside the city but even with a discount from Groupon I will not stay here now. Service problems are a big issue and I am one to frown on reviews like this.
i liked everything about it.. very clean and had in indoor pool witch the kids loved. although at 4am the fire alarm went off and everyone had to rush out of the building, but was a false alarm .due to the oxegen from the temp outside from the temp inside is what caused it to go off.. would recomend this hotel to anyone. would stay again!!
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