We used to live in the area and would eat at this Big Boy quite often. Since we've moved, we try to come here whenever we are in the area. Yes, kids are here: it's a family restarant. And yes there's a lot of traffic because they have a lot of customers. The staff is wonderful and management keeps everything neat ,clean & moving smoothly. Keep up the good work.
This is the nicest Big Boy around. My mom, step-dad, and grandmother all come here from Waterford for their food, and the Big Boy in Waterford is probably the next best one in the area! The place is clean, open and comfortable. The food is very good (for a family restaurant,) and the service is usually pretty good too. The management staff seems to be up on everything, and the buffets never have an empty container for very long.
The restaurant was very clean (including the restrooms); the workers were courteous and very helpful. Service was very good, food was served hot, not cold. If something didn't seem right, they were willing to try to please you whenever they could. I would highly recommend this restaurant to my friends and family.