I just left this Red Lobster and from the moment I walked in the door it was an awful experience!
The hostess would not seat our group of three in the smoking section when clearly there were many seats available. Her attitude was very poor. It was as if I had asked her for something personal!
The assistant hostess than sat us in a nonsmoking section at a table and when we asked for a booth, which were seemingly not being used, she seemed to get upset! Now we are sitting where we are reasonable happy and the trout I order is VERY aftertasteful and day old ish!!! Couldn't eat it.
After everyone else in my group was done eating, one person who ordered trout was happy to have been served Talapia by mistake, the waitress came by and I told her about the trout being nasty. She asked politely if I wanted it redone, huh? Everyone else was done eating and we did need to get back to the office, so I said no thanks just take it off the bill. Then.......a restaurant manager, wearing a headpiece like Madonna wears, came over and seriously started grilling me about the fish! She left and then came back and left again. Finally she said they wouldn't charge me for the fish. I let her know that our waitress was in no way at fault here and was very good, even though she only checked on us once early in the meal and brought one meal wrong! We were just happy to get someone who was pleasant even though not the best waitress. Seriously it was a Twilight Zone lunch at Red Lobster! It was as if they didn't want customers! Believe me our group is very happy and friendly! We did not want to cause any problems. Won't be going back there again. Scary experience!!
This place is the best for seafood and the lobster which they are famous for is the best. I have always enjoyed dinning at red lobster on special events and time like birthdays and just treating myself.
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